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One Touch Gov offers benefits to the customer and Local Authority on many different levels.
To find out further information about |
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Customers applying for benefits/services provide information and documentation once, rather than for each individual benefit. |
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Customers are informed about benefits, they previous did not realise they would be |
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Proactive service delivery which supports National Indicator 14 Avoidable contacts |
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Consistent and efficient way of using customer data across multiple departments and service areas. |
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Compatibility with Transformational Government & Government Connects, using ‘Citizen Account’ details |
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Information captured once and is repurposed across many other service areas as and |