One Touch Gov. Delivered by Vangent.

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The Benefits

One Touch Gov offers benefits to the customer and Local Authority on many different levels.

To find out further information about
One Touch Gov click on the link below to request a password enabling access to a whole portal of information.

> Register here

Customers

Customers applying for benefits/services provide information and documentation once, rather than for each individual benefit.
 

Customers are informed about benefits, they previous did not realise they would be
entitled to.
 

Local Authority

Proactive service delivery which supports National Indicator 14 Avoidable contacts
 

Consistent and efficient way of using customer data across multiple departments and service areas.

Information Services

Compatibility with Transformational Government & Government Connects, using ‘Citizen Account’ details
 

Information captured once and is repurposed across many other service areas as and
when required.